To survive in today's ever-changing business environment, it is imperative for a business to adopt the latest innovations in communication technology. Is the time ripe for replacing/upgrading your existing phone system? Which solution will best suit your business?  

Assess your needs by asking the following questions:  

1. Is your existing phone system becoming technically obsolete? Check the compatibility and interoperability of your phone system with existing upgraded IT/networking equipment. 
    
2. Does your phone system have scalability features? Are you able to add more extensions/users? Scalability is an important feature, particularly for a business with substantial growth plans. 
    
3. Is your phone system able to effectively handle the increasing number of incoming and outgoing calls? Check for network congestion. Increase in call volume is normal for a growing business, and the phone system should be well-equipped to handle the boost in traffic. 
    
4. Does your phone system support VoIP telephony? Transporting your voice calls among branches via an IP network, which you already use for email and data transfer, can save your inter-branch telephone costs. Other cost saving can be realized using VoIP. 
    
5. Does your phone system have a multi-office support feature? If you plan to open new sites at multiple locations, your phone system should be able to manage and remotely administer extensions at those locations or home-based offices as easily as if they were on-site. 
    
6. Does your phone system allow your mobile work force stay connected and accessible on the road ? For your front-end sales executives and other staff members, who are on-the-move most of the time, enhanced connectivity is a requisite operational feature.  

The Oxford English Dictionary says the first published use of "hello" goes back only to 1827. And it wasn't mainly a greeting back then,  people in the 1830's said hello to attract attention ("Hello, what do you think you're doing?"), or to express surprise ("Hello, what have we here?"). Hello didn't become "hi" until the telephone arrived.
 

The dictionary says it was Thomas Edison who put hello into common usage. He urged the people who used his phone to say "hello" when answering. His rival, Alexander Graham Bell, thought the better word was "ahoy."

Ahoy?

Read the whole Article HERE  by Robert Krulwich

Interesting article and short from CBS, on how our privacy is compromised "page-by-page".  Nearly all business copy machines, contain hard-drives that contain images of all scanned/copied documents. Exposing private information in high resolution.

Article Link

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